Customer Satisfaction Survey - CSAT

WHAT IS THIS ABOUT?

This template allows you to set up a satisfaction survey to obtain feedback from your customers and to measure their level of satisfaction with the purchasing process or other services of your brand or company.

WHAT ARE YOU GOING TO GET?

These types of surveys are a very useful tool to know your customers and their opinion. It will help you to detect possible failures that are occurring, in order to make corrections and improve your services or products. In addition, it will strengthen the relationship with your customers, as they will feel valued.

WHAT DOES IT INCLUDE?

The CSAT Satisfaction Survey template is preconfigured and ready to use. It includes:

  • Question to measure customers satisfaction on a scale from 'Very Dissatisfied' to 'Very Satisfied'.
  • Question with multiple choice answers, so that the customers can indicate the reasons for their previous review. 
  • Question with open answer, so that the customers can provide more information.

CHECK OUR DEMO: